What is your return policy?

SteelePretty.com does not issue refunds, NO EXCEPTIONS only store credit.

  • SteelePretty.com must APPROVE all returns 1st.
  • Sale items are final sale, no return, no exchanges so read descriptions to make sure the item fits true to size.
  • You must contact us at: info@steelepretty.com within 24 hours from delivery
  • Returns MUST be shipped back to us within 48 hour from delivery for us to accept the return
  • Items must be unworn and unwashed.
  • Grooming products, Lingerie, pierced jewelry or swimwear cannot be returned for health and hygiene reasons.
  • Items must be returned at the customer’s expense.
  • You must obtain proof of postage just in case your order is lost on its way back to SteelePretty.com. Failure to do so may result in us not being able to process your return.
  • We reserve the right not to credit you if you return items to us outside the terms of our Returns Policy.